AFXpress Contact

Main Office Address

Accident Fund Insurance Company of America
200 N. Grand Ave.
PO Box 40790
Lansing, MI 48901-7990
Phone: 866-206-5851

Naomi Kelley

(IA, MO, MS, NC, SC and VA)

Phone: 517-708-5811
Cell: 517-331-6107

Sharon Kent

(AR, IN, KS, MN, NE, SD and TX)

Phone: 517-708-5420
Cell: 517-897-1006

Premium Payment Address

Dept. 77125
Accident Fund Insurance Company of America
P.O. Box 77000
Detroit, MI 48277-0125

Claims Reporting

Phone: 866-206-5851
Report all claims within 24 hours, click here to file a claim
Employer Questions and Information: 866-206-5851

Policy Questions

For questions about your policy or billing, call 866-206-5851 between 8 a.m. and 5:45 p.m. (EST).

To request policy changes, please email PolicySupport@AccidentFund.com.

Agency Relations

Licensing and appointment requests, address changes, or mergers, etc.

AgencyRelationsTechn@accidentfund.com

Technical Assistance

For technical assistance and password resets:
Phone: 866-206-5851
Please call and follow the appropriate prompts.